Privacy Policy

1. Introduction

IMAGElet (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://imagelet.com and purchase our custom photo frames and personalized framing products.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services.

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing details
  • Payment information (processed securely by third-party gateways)

b. Uploaded Images for Customization

To create your custom photo frame, you may upload images or artwork.
We use these files solely for production purposes. Once the custom piece is completed, all uploaded images are permanently deleted and will not be retained.

c. Automatically Collected Data

When you browse our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Referring URLs and browsing behavior

d. Cookies

We use cookies and similar technologies to:

  • Improve user experience
  • Remember preferences
  • Analyze site performance

You may disable cookies through your browser settings.

3. How We Use Your Information

We use collected information for purposes such as:

  • Processing, customizing, and fulfilling your orders
  • Communicating with you regarding orders or support inquiries
  • Improving our website, products, and customer experience
  • Sending promotional messages (only with your consent)
  • Preventing fraud and ensuring website security

4. How We Share Your Information

We do not sell your personal information.
We may share data only in the following cases:

  • Service Providers: Logistics partners, payment processors, printing/production services supporting order fulfillment
  • Legal Requirements: If required by law
  • Business Transfers: In case of merger, acquisition, or asset transfer

All partners are required to protect your information strictly and use it only for legitimate purposes.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Complete your order
  • Comply with legal and accounting requirements
  • Resolve disputes

Uploaded images for custom frame creation are deleted immediately after production is completed.

6. Your Rights

Depending on your jurisdiction, you may request to:

  • Access, update, or delete your personal information
  • Withdraw your consent
  • Request a copy of your data
  • Object to or restrict data processing

To exercise these rights, contact us at info@imagelet.com.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data.
All transactions are processed using secure SSL encryption.

8. Third-Party Services

Our site may link to third-party websites or services, such as payment providers and social platforms.
We are not responsible for their content or privacy practices. Please review their policies before submitting information.

9. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

📧 Email: info@imagelet.com