Privacy Policy
1. Introduction
VISTA INNOVATIONS LIMITED (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://imagelet.com and make purchases of our photo frames or custom framing products.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our services:
a. Personal Information
When you place an order, register an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely by third-party payment gateways)
b. Automatically Collected Data
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Referring URLs and browsing behavior (pages viewed, time spent, etc.)
c. Cookies
We use cookies and similar tracking technologies to improve user experience, remember preferences, and analyze website traffic.
You can manage or disable cookies through your browser settings.
3. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling your orders
- Communicating with you about orders, updates, or support inquiries
- Improving our website and customer experience
- Sending promotional offers (only with your consent)
- Preventing fraudulent transactions and ensuring website security
4. How We Share Your Information
We do not sell your personal data.
We may share your information only in the following cases:
- Service Providers: With logistics, payment, or marketing partners who help us operate our business (e.g., payment gateways, courier services).
- Legal Compliance: If required by law or to protect our rights.
- Business Transfers: In the event of a merger or sale of company assets.
All third parties are required to protect your data and use it only for legitimate purposes.
5. Data Retention
We retain your personal data only for as long as necessary:
- To fulfill the purposes described in this policy;
- To comply with legal, tax, or accounting obligations;
- To resolve disputes and enforce our agreements.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request a copy of the data we hold about you
- Object to or restrict certain data processing
To exercise these rights, please contact us at info@imagelet.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All transactions are processed using secure encryption (SSL) technology.
8. Third-Party Services
Our website may contain links to third-party websites or services (e.g., social media, payment providers).
We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
📧 Email: info@imagelet.com
🏢 Address: FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG